James Collier

Technical Program & Service Delivery Leader

Infrastructure Resilience | Network & Systems Engineering | Applied AI

Connecting enterprise governance with practical AI innovation.

I lead complex infrastructure, service-delivery, resilience, and engineering initiatives across global enterprise environments. My career spans architecture review, disaster-recovery validation, global hosting, networks, Linux and data platforms, telecom systems, and modern AI-enabled operations.

At MetLife, I lead technical consulting across infrastructure design, migrations, cloud and hosting, disaster-recovery readiness, and complex incident resolution. I also apply AI directly to infrastructure work using internal LLM APIs, infrastructure-focused agents, and skills that steer agent behavior and workflows.

Experience

I lead technical consulting across infrastructure design, migrations, cloud and hosting, disaster-recovery readiness, and complex incident resolution at MetLife, building on a career across global enterprise infrastructure, networks, systems, telecom, and service delivery.

Capabilities

Leadership

Technical program leadership, service delivery, architecture review, and complex incident resolution.

Infrastructure

Global hosting, cloud and data platforms, migrations, resilience, and disaster-recovery readiness.

Network

Enterprise networks, telecom systems, and infrastructure operations.

Engineering

Linux and systems engineering with practical AI-enabled infrastructure workflows.

Tech Lab

The Tech Lab is where I apply modern AI to real infrastructure and operations problems, with a focus on controlled experimentation, governance, resilience, and practical engineering outcomes.

The “Lab Mindset” Strategy

1. Infrastructure Reality

While others offer high-level theory, I offer hardware reality. I architect hybrid environments (Hyper-V, Linux, Jetson clusters) that balance cloud scalability with on-premise data security.

2. Governance & Safety

Innovation cannot happen without a safe place to break things. I design “Air-Gapped” RAG architectures and secure pipelines that align with SLA compliance and Disaster Recovery standards.

3. The Edge Advantage

Reducing cloud costs by offloading inference to the Edge. Expertise in optimizing models for Nvidia Jetson and NPU-accelerated devices to create cost-effective, local agents.

Current Lab Capabilities

Contact

james@jamescollier.com
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